Template — to be reviewed by counsel before launch.

Support

Last updated 13 October 2026

Email support@example.com. We aim to reply within one business day (Australian Eastern time).

Before you write

• Troubleshooting covers reconnecting, permissions, rate limits and automations.
• The setup guides for Claude and ChatGPT walk through each step.

What to include

• your JobAdder account name and the email address of your JobAdder user;
• the AI app you use (Claude, ChatGPT, Claude Code or another);
• roughly when the problem happened, with your time zone, and the exact error message.

Please do not send candidate or contact details, resumes, or screenshots that show them. We can investigate using the time and error message.

Account and data requests

You can delete your own data from the dashboard (Account > Disconnect and delete my data). For requests covering a whole JobAdder account, or privacy requests, email us from an administrator's address.

JobAdder questions

AI Connector for JobAdder is not a JobAdder product. For questions about JobAdder itself (your records, users or billing), contact JobAdder support.